In-Room DiningMeet Palette
The menu in their pocket, the bill on their folio.
Palette is DigiGo's in-room dining, spa & services module. Guests open the DigiGo app; checked-in guests see the menu auto-loaded with their room pre-filled. The kitchen prints the KOT; charges post straight to the folio. No QR scan, no card swipe.
How it Works
Menu auto-loads in the DigiGo app
Checked-in guests see your menu the moment they open DigiGo, with room and folio pre-filled. New guests scan a QR by the bedside; the menu opens instantly.
Order in two taps
Items go in the cart with special instructions. Charges post directly to the room folio. No card swipe at delivery, no separate bill.
Kitchen receives the KOT
A Kitchen Order Ticket prints with room number, items, and notes. Guest sees live status: accepted, preparing, on the way.
Features
Everything you need, built right in.
Auto-Load on Check-In
Guests who checked in via DigiGo see the menu the moment they open the app, with room pre-filled, ready to order. No QR scan needed.
In-Room QR Menu
For walk-ins or non-DigiGo guests, a QR by the bedside opens the menu instantly in any browser.
Kitchen Order Tickets
KOTs print at the kitchen with room number, items, and special instructions.
POS Integration
Plug into your existing POS, or use the DigiGo POS interface out of the box.
Charge to Folio
Order amount auto-posts to the guest's room folio. No separate payment.
Spa, Laundry & Services
Beyond food: spa slots, laundry, amenities, all from the same surface.
Revenue per Guest
Ancillary revenue tracked by room, night, and category. Benchmark across properties.
Smart Upsells
Pairings and add-ons surface during ordering, proven to lift average ticket size.
Per-Property Menus
Different menus per outlet, time of day, or season, managed from one dashboard.
Post-Meal Feedback
One-tap rating after every order, feeding your guest experience analytics.
PMS Folio Sync
Charges flow into Opera and other PMS automatically. No double entry, no end-of-day reconciliation.