AI Voice Automation for HotelsEvery call answered. In every language.

Outbound for confirmations, feedback, and reminders. Inbound for WiFi, room service, and concierge. AI voice automation that sounds like your staff. 24/7, in Hindi, English, and more.

9:41
DigiGo Voice
On Air
DG
DigiGo Voice Agent
Outbound · Checkout Confirmation
🇮🇳Hindi
380ms
00:42
AI Agent00:38

Namaste Mr. Sharma, aapka checkout kal 11 AM scheduled hai. Confirm karein?

Guest00:42

Haan, 11 baje theek hai.

AI Agent

How it Works

1

Trigger from your PMS

A call is fired automatically: checkout reminder, booking confirmation, feedback request, or an inbound guest request lands on the agent.

2

The agent talks like staff

Sub-400ms latency. Switches between Hindi and English naturally. Reads guest name, room number, and booking details from your PMS.

3

Outcome captured, logged, acted on

Confirmation captured, feedback scored, service request dispatched. Logged back to Opera with a full transcript and audio.

AI Voice Agent

Hear AI Calling in Action

Listen to real conversations powered by our AI voice agent. Handles guest calls 24/7 in multiple languages.

Hospitality🇮🇳 Hindi

Outbound call – Checkout confirmation

0:00
Latency380ms average
Resolution95% confirmation rate

What is AI voice automation for hotels?

AI voice automation replaces the repetitive phone work of a hotel front desk with an AI voice agent that makes and receives real phone calls. Instead of staff dialing every departing guest or answering the same WiFi question forty times a day, the agent handles routine calls end to end: it confirms checkouts, verifies bookings, collects post-stay feedback, and answers inbound guest requests, then logs every outcome back to your PMS.

Built for hospitality, not adapted to it

Generic call bots break on hospitality workflows. DigiGo is an AI voice agent for hospitality, built around them: it reads guest names, room numbers, and reservation details from Opera and other PMS, follows your scripts for checkout and feedback calls, and transfers complex conversations to the front desk with full context. Hotels, resorts, serviced apartments, and multi-property groups run it on their existing phone lines with no new hardware.

A multilingual AI voice agent, by default

Indian hotels rarely serve guests in one language. The agent holds natural conversations in Hindi, English, and 30+ Indian and global languages, switching mid-call based on what the guest speaks. Sub-400ms response latency keeps the call feeling human rather than robotic.

Frequently asked questions

It is software that uses an AI voice agent to make and answer real phone calls for a hotel: checkout confirmations, booking verification, post-stay feedback, and inbound guest support. DigiGo triggers calls from your PMS, speaks with guests naturally, and writes outcomes, transcripts, and recordings back to the PMS.

Hotels, resorts, serviced apartments, and multi-property hotel groups. Any hospitality business that handles guest calls over a phone line can use it. It works with landlines and mobile numbers, with no extra hardware.

Natural, fluent conversations in Hindi and English, plus 30+ other Indian and global languages. The agent switches between languages mid-call based on what the guest speaks.

Sub-400ms response latency, fast enough to feel like a human conversation without the awkward dead air typical of voicebots.

Yes. Complex queries are transferred to your front desk with the full conversation context, so the staff member is up to speed before they say hello.

Outbound: checkout confirmations, booking verification, and post-stay feedback. Inbound: WiFi support, room service requests, concierge questions, and general guest queries.

Yes. Triggers, transcripts, audio recordings, and outcomes sync directly with Opera and other PMS. The agent reads guest name, room number, and reservation details from the PMS to personalise every call.

The agent retries at optimal intervals based on past pickup patterns. Every attempt and outcome is logged in your dashboard.

Features

Everything you need, built right in.

Outbound Calls

Automated calls for checkout confirmation, booking verification, and post-stay feedback.

Inbound Support

Room service, WiFi, concierge. All handled without front-desk staff.

Multilingual

Natural conversations in Hindi, English, and 30+ Indian and global languages.

Sub-400ms Latency

Responses fast enough to feel human. No awkward dead air on the line.

Smart Retries

If the guest doesn't pick up, the agent retries at optimal intervals.

PMS Integration

Triggers, transcripts, and outcomes sync directly with Opera and other PMS.

Analytics Dashboard

Track call-completion rates, sentiment, and cost savings in real time.

Personalised Scripts

Guest name, room number, booking details. Every call sounds bespoke.

Works Everywhere

No hardware. Works with any phone network, landline or mobile.

24/7 Availability

Never miss a call. Agents work round the clock, including holidays.

Human Handoff

Complex queries transferred to hotel staff with full conversation context.

Ready to get started?

See it in action with a personalized demo for your hotel.

Get started · 15-min walkthrough

Ready to modernize your check-in?

Join India's leading hotels in the shift to digital check-in. Two paths in: as a hotel or as a guest.

For hotels

Run a paperless front desk

Streamline check-in and enhance guest experience with digital identity verification.

Unlimited check-in storage and guest data management
PMS integration with Opera, OWS, and more
Automated compliance and police reporting
For guests

Never carry physical ID again

Faster check-ins everywhere. Connect once, use at any partner hotel.

Scan QR at the hotel for instant check-in
Or
Share your unique guest code with hotel staff
Fully digital. No physical documents needed.

The complete digital check-in and KYC platform for hotels.

Schedule a personal demo

See DigiGo in action. A 15-minute walkthrough with our team, tailored to your front desk and PMS.

Tailored to your hotel & PMS

Contact Us

© 2026 DigiGo. All rights reserved.