Outbound for confirmations, feedback, and reminders. Inbound for WiFi, room service, and concierge. AI voice automation that sounds like your staff. 24/7, in Hindi, English, and more.
Namaste Mr. Sharma, aapka checkout kal 11 AM scheduled hai. Confirm karein?
Haan, 11 baje theek hai.
A call is fired automatically: checkout reminder, booking confirmation, feedback request, or an inbound guest request lands on the agent.
Sub-400ms latency. Switches between Hindi and English naturally. Reads guest name, room number, and booking details from your PMS.
Confirmation captured, feedback scored, service request dispatched. Logged back to Opera with a full transcript and audio.
Listen to real conversations powered by our AI voice agent. Handles guest calls 24/7 in multiple languages.
AI voice automation replaces the repetitive phone work of a hotel front desk with an AI voice agent that makes and receives real phone calls. Instead of staff dialing every departing guest or answering the same WiFi question forty times a day, the agent handles routine calls end to end: it confirms checkouts, verifies bookings, collects post-stay feedback, and answers inbound guest requests, then logs every outcome back to your PMS.
Generic call bots break on hospitality workflows. DigiGo is an AI voice agent for hospitality, built around them: it reads guest names, room numbers, and reservation details from Opera and other PMS, follows your scripts for checkout and feedback calls, and transfers complex conversations to the front desk with full context. Hotels, resorts, serviced apartments, and multi-property groups run it on their existing phone lines with no new hardware.
Indian hotels rarely serve guests in one language. The agent holds natural conversations in Hindi, English, and 30+ Indian and global languages, switching mid-call based on what the guest speaks. Sub-400ms response latency keeps the call feeling human rather than robotic.
It is software that uses an AI voice agent to make and answer real phone calls for a hotel: checkout confirmations, booking verification, post-stay feedback, and inbound guest support. DigiGo triggers calls from your PMS, speaks with guests naturally, and writes outcomes, transcripts, and recordings back to the PMS.
Hotels, resorts, serviced apartments, and multi-property hotel groups. Any hospitality business that handles guest calls over a phone line can use it. It works with landlines and mobile numbers, with no extra hardware.
Natural, fluent conversations in Hindi and English, plus 30+ other Indian and global languages. The agent switches between languages mid-call based on what the guest speaks.
Sub-400ms response latency, fast enough to feel like a human conversation without the awkward dead air typical of voicebots.
Yes. Complex queries are transferred to your front desk with the full conversation context, so the staff member is up to speed before they say hello.
Outbound: checkout confirmations, booking verification, and post-stay feedback. Inbound: WiFi support, room service requests, concierge questions, and general guest queries.
Yes. Triggers, transcripts, audio recordings, and outcomes sync directly with Opera and other PMS. The agent reads guest name, room number, and reservation details from the PMS to personalise every call.
The agent retries at optimal intervals based on past pickup patterns. Every attempt and outcome is logged in your dashboard.
Everything you need, built right in.
Automated calls for checkout confirmation, booking verification, and post-stay feedback.
Room service, WiFi, concierge. All handled without front-desk staff.
Natural conversations in Hindi, English, and 30+ Indian and global languages.
Responses fast enough to feel human. No awkward dead air on the line.
If the guest doesn't pick up, the agent retries at optimal intervals.
Triggers, transcripts, and outcomes sync directly with Opera and other PMS.
Track call-completion rates, sentiment, and cost savings in real time.
Guest name, room number, booking details. Every call sounds bespoke.
No hardware. Works with any phone network, landline or mobile.
Never miss a call. Agents work round the clock, including holidays.
Complex queries transferred to hotel staff with full conversation context.
Join India's leading hotels in the shift to digital check-in. Two paths in: as a hotel or as a guest.
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