How Hotel Taz Kamar Inn in Chennai handles Form C for its foreign guests every day

Hotel Taz Kamar Inn sits on Rangan Street in T. Nagar, Chennai's busiest shopping district, a short walk from Mambalam railway station and a few kilometres from the US Consulate. It is a family-friendly budget hotel that hosts business travellers, families, visa applicants and medical tourists. That mix means foreign nationals come through the front desk every single day.

Every one of those arrivals comes with a legal reporting duty. This case study looks at how the hotel uses DigiGo to check in foreign guests and meet its Form C obligations without adding work at the desk.

At a glance

• Property: Hotel Taz Kamar Inn, T. Nagar, Chennai
• Guests: business travellers, families, visa applicants and medical tourists, with foreign nationals checking in daily
• What they use: DigiGo passport check-in and Form C reporting to the FRRO

The challenge: a 24-hour clock on every foreign arrival

Every hotel in India must report a foreign guest's arrival to the Foreigners Regional Registration Office (FRRO) within 24 hours. This report is Form C, now officially called Form III under the Immigration and Foreigners Act, 2025, and the guest's departure has to be reported too.

Done by hand, each filing means logging in to the e-FRRO portal and typing in the passport, visa and arrival details again, field by field, often while other guests are waiting at the desk. At a hotel where foreign check-ins happen every day, that adds up quickly. A typo in a passport or visa number, or a filing that slips past the deadline, becomes a compliance problem for the hotel.

How the hotel works with DigiGo

One passport scan at check-in

When a foreign guest arrives, the front desk scans the passport and visa in DigiGo. The guest's details are read straight from the documents, so nobody has to type a passport number, a visa number or a date of birth by hand. The check-in is flagged as needing Form C as soon as the passport is scanned.

Form C filled from the check-in record

The details captured at check-in are used to fill Form C on the FRRO portal. The data entered at check-in is the data reported to the FRRO, with no second round of typing, and the front desk keeps the final say before each submission.

Every filing tracked against the deadline

Each foreign arrival shows its Form C status and the time left in the 24-hour window. Once the FRRO accepts a filing, its application number is stored against the guest's check-in, so the hotel has a record of what was filed and when if it is ever asked.

Why it matters for a hotel like Taz Kamar Inn

Large chains have dedicated teams for compliance work. A budget hotel in a busy neighbourhood runs a lean front desk that has to handle check-ins, reservations and guest requests at the same time. For Taz Kamar Inn, Form C is a daily task rather than an occasional one, so taking the re-typing and deadline-watching off the desk makes a difference every shift.

The result

Hotel Taz Kamar Inn uses DigiGo every day for its foreign guests. Passport details are captured once at check-in, Form C is filled from that same record, and every filing is tracked against the 24-hour deadline. The front desk spends less time on the portal and more time with guests, and the hotel's reporting to the FRRO rests on the documents themselves rather than on manual data entry.

Want the same for your property? See how DigiGo Form C automation works.